Retail and Supply Chain Solutions
Clients
Customer feedback is fundamental in the development of our business and has enabled us to have an enviable contract retention record. Below are just some of the comments from our customers:
Tesco Stores Ltd
'Advance has continually impressed with their ability to go the extra mile in providing security servicesto Tesco. They have consistently overcome the many challenges we've faced together in a positive, professional and 'can do' manner, with minimal disruption to service. Our partnership has been developed and strengthened as a result of Advance' alignment to Tesco's core values of 'No one tries harder for our customers'; 'Treat people how we would like to be treated' and having the 'one team, Tesco team' approach'.
Ian Bourne, Buying Manager Security, Tesco
'Advance completed a full risk analysis and then implemented a training programme to address areas of concern. The result was an incredible 45% improvement in key performance indicators'.
Gordon McLardy Head of Risk for Matalan
Iceland
'Advance has a great understanding of the Iceland business and because of this provides really effective support. The ability to respond to any issues we have is one of their great strengths'.
Duncan Miles, Head of Security for Iceland
'Since we moved from 3 different security providers across our 4 distribution centres to a single provider (Advance), we have benefited significantly in terms of increased security visibility.
We are now provided with a high level of consistency as well as accurate reporting of KPI's that drive real improvements. This is due to Advance's highly skilled and trained security teams. These teams have acted in a professional manner that has ensured all new KPI's and processes are full bedded in and delivering value.
We look forward to working with Advance to further develop these relationships and improve on site security'.
John Mackie, Supply Chain Director Iceland
